SMART Support

This service provides application setup assistance and device integration support for customer-owned hardware.

Following purchase, our technical team will review your submitted device information to confirm compatibility and apply the relevant support service to your registered device where eligible.

This offering is intended for use with customer-owned equipment and supports proper application setup and performance on supported platforms.

WHAT’S INCLUDED

• Application integration support

• Device compatibility review

• Remote setup assistance for compatible device integration

• Registered device support service

• Ongoing support during the service period

To complete provisioning, customers must provide:

• Device Model Number

• Device Serial Number

• Confirmation of hardware ownership

• All services are manually reviewed and applied to customer-owned devices following compatibility verification.

  Provisioning is typically completed within 24 hours of receiving valid device registration details.

  This is a device-bound support service and is not a transferable product.

REFUND POLICY

Customers may request cancellation and a full refund at any time prior to service provisioning.

Once the support service has been applied to a registered customer-owned device, the service is considered fulfilled and becomes non-returnable.

CHECKOUT NOTICE

You are purchasing an application support and device integration service for your registered hardware.
This service will be applied to your device following compatibility review and is not a transferable activation code.

This service does not include any media content, broadcasting services,
or subscription-based viewing platforms.